Shipping policy

SHIPPING POLICY

Thank you for shopping with us. We are committed to delivering your order quickly and securely.

ORDER PROCESSING

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Once your order has been dispatched, you will receive a confirmation notification.

DELIVERY TIME

• Major Cities: 2–4 Business Days
• Other Cities & Remote Areas: 3–7 Business Days

Please note that delivery times may vary during sales, holidays, or due to courier-related delays.

SHIPPING CHARGES

Shipping charges are calculated at checkout. Free shipping promotions may be available on selected orders and will be displayed on our website when applicable.

CASH ON DELIVERY (COD)

We offer Cash on Delivery (COD) across Pakistan. Please ensure someone is available to receive the parcel and make the payment at the time of delivery.

ORDER TRACKING

Once your order has been shipped, tracking details may be provided through SMS, email, or WhatsApp, allowing you to monitor the status of your shipment.

FAILED DELIVERY ATTEMPTS

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the parcel, the order may be returned. Additional shipping charges may apply for re-delivery.

DAMAGED OR MISSING ITEMS

If you receive a damaged product or if any item is missing from your order, please contact our customer support team within 48 hours of delivery. We will review the issue and provide an appropriate solution.

SHIPPING LOCATIONS

Currently, we deliver across Pakistan only.

CONTACT US

If you have any questions regarding shipping or your order status, please contact our customer support team. We are always happy to assist you.